Shipping Information
Tracking Norm · Information Update · Abnormal Prompt
Real-Time Tracking Service Standard
After the order is shipped, the system will automatically generate a unique logistics tracking number, and synchronize it to the user order background. Users can query the real-time transportation status at any time.
Information Synchronization Frequency
Logistics transportation nodes, transit updates and terminal distribution status will be automatically synchronized and updated by the system. All node information is true and effective, supporting full-process traceability.
Tracking Information Delay Explanation
Individual logistics node information update may have short delay due to logistics system docking fluctuation, which is a normal data synchronization phenomenon and does not affect actual transportation progress.
Abnormal Tracking Prompt Mechanism
For logistics stagnation, long-term no update and other abnormal tracking statuses, the system will automatically mark and prompt, and the platform will follow up and verify the abnormal situation actively.
Full Record Retention
All logistics tracking records will be permanently retained in the order background, facilitating users to check historical shipping records at any time.